General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order,
we will notify you and refund you the total amount of your order, using the original method of payment.
Delivery Location
Items offered on our website are only available for delivery within UAE. At this moment, we do not accept orders from international customers.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are
estimates and commence from the date of shipping, rather than the date of order. Delivery times are to
be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 3-4
business days of the date of your order.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and
the items ordered. Products may also be delivered in separate shipments.
Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much
your order will cost, simply add the items you would like to purchase to your cart, and proceed to the
checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for larger quantities. You will be advised of
any charges on the checkout page.
Damaged Items during transportation
If there is any damage to the packaging on delivery, contact us immediately on whatsapp at +971 52 721
45 45 or email us on customercare@juicychia.com to inform us. Alternatively, take a picture of the damaged shipment and send it to us immediately either on whatsapp or on email.
Questions
If you have any questions about the delivery and shipment or your order, please contact us at +971 52
721 45 45.
